Return Policy

Returns Policy

The following goods cannot be returned for credit under any circumstances:

  • Any goods specifically made, or purchased for the Purchaser.
  • Any goods damaged or altered in any way by the Purchaser

Some important notes:

  • Saltwater To Go will only take back new and unused items for a full refund, exchange, or credit.
  • It will take one to two business days for returns department to process the return, and credit back you credit card. The credit back to your credit card usually takes two to three business days to appear on your account statement.
  • The customer is responsible for shipping charges and insurance on all return shipments.
  • All original equipment, components, manuals, cables, and packaging will need to be returned in order for Saltwater To Go to process your Return.

To Return Goods Please Follow These Steps:

  1. Contact Saltwater To Go for approval to return the item(s)
  2. Click here to view / download a printable returns form. (Requires Adobe Acrobat Reader - get it here for free)
  3. Print the form
  4. Completely fill out the form
  5. Repackage your item(s) with the filled out form and return to the address provided on the return form.

All items need to be returned to:

  • If shipping USPS:
    • Saltwater To Go
    • P.O. Box 845
    • Weaverville, CA 96093
  • If shipping UPS or Fedex:
    • Saltwater To Go
    • 401 Mountain View St.
    • Weaverville, CA 96093